Troubleshooting and FAQs

How to connect to Alexa/Google HomeÔľü

Method 1: Operation in the App that needs to be bound  Download the Alexa/Googlge Home App and register/login to your Amazon/Google Home account. Open the AvatarControls App that needs to...

How to connect to Alexa/Google HomeÔľü

Method 1: Operation in the App that needs to be bound  Download the Alexa/Googlge Home App and register/login to your Amazon/Google Home account. Open the AvatarControls App that needs to...

How to configure Tap-to-Run and Automation?

Tap-to-Run There are three types of Tap-to-Run in the App. You can quickly start smart devices in your home by setting up Tap-to-Run, eliminating the setting step one by one....

How to configure Tap-to-Run and Automation?

Tap-to-Run There are three types of Tap-to-Run in the App. You can quickly start smart devices in your home by setting up Tap-to-Run, eliminating the setting step one by one....

How to create/dismiss device groups?

Dear user, we are sorry for your inconvenience. If you do so: Tap a device in the device list to enter the device's control panel. Tap the button in the...

How to create/dismiss device groups?

Dear user, we are sorry for your inconvenience. If you do so: Tap a device in the device list to enter the device's control panel. Tap the button in the...

I have a dual 2.4G&5G WiFi router. How could I ...

The AvatarControls smart bulb, smart plug, smart switch only works with 2.4GHz wifi. It is not compatible with 5G. 1. If it is broadcasting only 1 signal, you will need...

I have a dual 2.4G&5G WiFi router. How could I ...

The AvatarControls smart bulb, smart plug, smart switch only works with 2.4GHz wifi. It is not compatible with 5G. 1. If it is broadcasting only 1 signal, you will need...

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