The AvatarControls smart bulb, smart plug, smart switch only works with 2.4GHz wifi. It is not compatible with 5G.
1. If it is broadcasting only 1 signal, you will need to go to the wifi management and create a 2.4GHz wifi signal first, choose it and enter the password.
2. If it is broadcasting both signals, the 5G signal will be ignored. You’ll just choose the 2.4GHz wifi and enter the password of it.